Privacy Policy

Last updated: [02/01/2026]

This Privacy Policy explains how Brightbox TCG (“we”, “us”, “our”) collects, uses, and protects personal data when you use our website or purchase trading card products from us on a wholesale basis.

1. Who We Are

Business name: Brightbox TCG
Business type: Trading Card Game (TCG) Wholesale Supplier
Email: Brightboxtcg@outlook.com
Location: United Kingdom

For the purposes of UK data protection law, we are the Data Controller of your personal information.

2. Information We Collect

We collect information necessary to operate a wholesale trading business.

a) Information You Provide

  1. Full name
  2. Business name
  3. Business address
  4. Billing and delivery addresses
  5. Email address
  6. Phone number
  7. VAT number (if applicable)
  8. Wholesale account details
  9. Order and transaction history
  10. Communications sent to us (emails, contact forms, account applications)

b) Information Collected Automatically

  1. IP address
  2. Browser and device information
  3. Website usage data (pages viewed, access times)
  4. Cookies and similar technologies

3. How We Use Your Information

We use your information to:

  1. Set up and manage wholesale customer accounts
  2. Process and fulfil wholesale orders
  3. Verify business eligibility for wholesale access
  4. Communicate order updates, stock availability, and account matters
  5. Handle invoices, payments, and refunds
  6. Meet legal, accounting, and tax obligations
  7. Improve website performance and customer experience
  8. Prevent fraud, abuse, or unauthorised access

We do not sell or rent your personal data to third parties.

4. Legal Basis for Processing

Under UK GDPR, we process your data on the following lawful bases:


  • Contract – to supply wholesale products and manage accounts

  • Legal obligation – tax, VAT, and accounting compliance

  • Legitimate interests – fraud prevention, business operations, and service improvement

  • Consent – where required (e.g. marketing communications)

5. Marketing Communications

We may send business-related emails such as:

  1. Stock updates
  2. Wholesale announcements
  3. Important service information

Marketing communications will only be sent where permitted by law or where you have provided consent.
You may opt out at any time by:

  1. Using the unsubscribe link
  2. Contacting us directly

6. Sharing Your Information

We only share your data where necessary, including with:

  1. Payment processors (we do not store card details)
  2. Courier and delivery services
  3. Website hosting and e-commerce platforms (e.g. Shopify)
  4. Accounting, legal, or tax advisors

All third parties are required to handle your data securely and in line with data protection laws.

7. Data Storage & Security

We take appropriate security measures to protect your data, including:

  1. Secure systems and platforms
  2. Restricted access to personal information
  3. Use of trusted third-party service providers

Data is retained only as long as required for business, legal, or tax purposes.

8. Your Data Protection Rights

You have the right to:

  1. Request access to your personal data
  2. Request correction of inaccurate data
  3. Request deletion of your data (where legally permitted)
  4. Object to or restrict processing
  5. Withdraw consent at any time
  6. Request data portability

Requests can be made by contacting Brightboxtcg@outlook.com.

9. Cookies

Our website uses cookies to ensure functionality and analyse site usage.
You can manage cookies through your browser settings.

10. Third-Party Websites

Our website may contain links to third-party sites.
We are not responsible for their privacy practices or content.

11. Children’s Data

Our wholesale services are intended for business customers only.
We do not knowingly collect personal data from children.

12. Changes to This Policy

We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated date.

13. Contact Information

If you have questions about this Privacy Policy or how your data is handled, please contact:

Brightbox TCG LTD
Email: Brightboxtcg@outlook.com

 

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